Privacy Policy

Thank you for choosing Excella for your energy, oil & gas, and medical equipment & supplies needs. At Excella, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.

By accessing or using Excella’s services, you agree to the terms of this Privacy Policy.

Information We Collect:

We collect information from you when you interact with Excella’s services, including when you:

– Purchase products or services
– Contact customer support
– Sign up for newsletters or promotional materials
– Participate in surveys or provide feedback

The types of information we may collect include:

– Personal Information: such as your name, email address, shipping address, and phone number.
– Payment Information: such as credit card details or other payment information.
– Usage Information: such as your browsing history, IP address, device information, and cookies.

How We Use Your Information:

We use the information we collect for the following purposes:

– To process your orders and provide you with the products and services you request.
– To communicate with you about your orders, account information, and customer service inquiries.
– To personalize your experience and tailor content and offers to your interests.
– To improve our products, services, and website functionality.
– To conduct research and analysis to better understand our customers and market trends.
– To comply with legal obligations and enforce our terms and policies.

Disclosure of Information:

We may share your information with third parties in the following circumstances:

– With service providers and partners who assist us in delivering our products and services.
– With your consent or at your direction, such as when you choose to share information on social media platforms.
– In response to legal requests or to protect our rights, property, or safety, or the rights, property, or safety of others.
– In connection with a corporate transaction, such as a merger, acquisition, or sale of assets.

Data Security:

We take reasonable measures to protect the security of your information and prevent unauthorized access, disclosure, alteration, or destruction.

Your Choices:

You have choices regarding the collection, use, and sharing of your information:

– You can update or correct your personal information by accessing your account settings or contacting us directly.
– You can opt-out of receiving promotional communications from us by following the instructions provided in the communication or contacting us.
– You can adjust your browser settings to reject cookies or other tracking technologies, although this may affect the functionality of our website.

Updates to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate means. Your continued use of our services after the effective date of the revised policy constitutes your acceptance of the changes.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@excellamena.com.

Thank you for trusting Excella with your energy, oil & gas, and medical equipment & supplies needs.